Collection of Personal Information
At Refund Specialists Global, we prioritize the protection of your personal information. We understand that visitors and users of our website are concerned about their privacy and the security of the information they share. Some information is automatically collected when anyone accesses our website. Additional details may be voluntarily provided through online forms and email for specific service purposes.

We will use this information solely for the purpose it was provided and will not disclose it to any third party, except as required by law. When you visit our website, our internet service provider may record anonymous information for statistical purposes, including the date and time of your visit, the pages you accessed, the type of browser you're using, referring site, and the internet address of the server accessing our site.

COOKIES
Cookies are small data files sent to your computer when you visit a website. They help track returning visitors and enable Refund Specialists Global to personalize your browsing experience. We use cookies to keep the shopping basket functional and to enhance fraud prevention. These cookies do not store sensitive data such as your name or address; instead, they contain store-specific details like cart items and website visits. If your browser is set to reject cookies, you may miss personalized recommendations or face difficulty storing items in your cart. To have the best experience on Refund Specialists Global, we recommend enabling cookies in your browser.

ADVERTISING & TRACKING
We use third-party services, such as Google Analytics, Google AdWords, and Facebook, to collect information about your experience on our website. This data helps us assess the effectiveness of our advertising and deliver a tailored experience. You can find more about Google's use of cookie data at http://www.google.com/policies/technologies/ads/.

To opt-out of Interest-Based Advertising, visit www.networkadvertising.org/choices/.

For privacy policies from Google and Facebook regarding cookie usage, please visit:
https://privacy.google.com/businesses/compliance/
https://www.facebook.com/about/privacy/update

Security
While Refund Specialists Global takes reasonable steps to ensure the security of the information we collect, we cannot guarantee that any data transmission over the internet or information stored on servers accessible through the internet will be completely secure. Please note that these activities are undertaken at your own risk.

Changes to this Privacy Statement
This privacy policy may be updated periodically, especially as new regulations and industry codes are introduced.

Contact
If you have any questions about our privacy and security practices, please contact us using the details provided on this website. Copyright materials published on the internet are protected by copyright law. Except for fair dealings for study, research, or review as permitted by the Copyright Act 1968, no part may be reproduced or reused for any commercial purposes.

Data Protection Law
Effective Date: 25 May 2018
This policy outlines how we comply with laws and regulations, including the General Data Protection Regulation (GDPR) and the Privacy & Electronic Communications Regulations 2003 (“PECR”) for electronic communications (collectively, “the Law”).

Data Controllers and Data Processors
If you provide personal data directly to Refund Specialists Global, we are the Data Controller responsible for complying with the legal obligations under GDPR.

Scope of the Policy
Refund Specialists Global is committed to your privacy. By providing personal data and using this website, you agree to allow us to contact you for purposes including:
a. our legitimate interests, in accordance with current data protection laws, or
b. based on the consent you've given.

Modifying Your Preferences
If you wish to modify your preferences and:

1. stop receiving communications from Refund Specialists Global; or

2. change how you wish to receive communications,
   please follow the procedure outlined in “Your Rights” below.

If you disagree with any part of this policy, please refrain from providing personal data and using this website.

How Personal Information Is Collected
Personal data is collected whenever you interact with us, such as when you:
a. visit the website
b. contact us for inquiries
c. provide your contact details in writing or orally to Refund Specialists Global
d. make a purchase through our website or at physical locations, including credit/debit card details
e. participate in activities like competitions or surveys
f. contact us by email, phone, or mail
g. engage with us on social media platforms
h. register with Refund Specialists Global and give permission for us to access your personal data

Types of Information Collected
Personal Information we may collect includes:
• Name and title
• Contact details like postal address, email, and phone numbers
• Demographic details such as marital status, nationality, and employment/qualifications
• Financial details such as bank or card information
• Records of interactions with us
• Photos you provide or that we take

How Long We Retain Your Information
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and in accordance with legal requirements.

If you no longer wish to hear from us, we will retain only the minimum necessary information to ensure no further contact is made.

Cookies
We use cookies to collect data when you visit Refund Specialists Global. For more details and to manage your cookie preferences, please review our cookie policy.

Your Rights
You have the right to:
• request copies of the personal information we hold about you
• correct any inaccuracies in your personal data
• request we stop using your personal data for marketing purposes
• object to profiling based on legitimate interests
• request the deletion of your personal data

For any of these requests, please contact us at admin@refundspecialistsglobal.com.

Marketing Communications
You have the right to opt out of marketing communications at any time. If you no longer wish to receive such communications, please follow the unsubscribe link provided in our emails.

Blog
If you participate in our blog, be aware that your personal data may be visible to other users. Refund Specialists Global is not responsible for any information you share in public forums.

Links to Other Sites
This website may contain links to other sites that are not controlled by Refund Specialists Global. We are not responsible for their privacy practices and encourage you to review their privacy statements.

Social Media
This website may include links to social media platforms, such as Facebook, Instagram, and Twitter. We are not responsible for third-party cookies or content on those sites.

Access to Personally Identifiable Information
You may request to deactivate your account or update your personal information by contacting our Customer Service team at admin@refundspecialistsglobal.com.